MAILQUICK TERMS AND CONDITIONS PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. BY USING THIS SITE, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, THEN DO NOT USE THIS SITE. TERMS AND CONDITIONS: PRODUCT WARRANTY MAILQUICK prides itself at providing the best quality products and service. MAILQUICK warranties that all the products it sells are free from manufacturing defects. Any defective product received by the end user will be exchanged for a non-defective, identical product; or money back at MAILQUICK’S discretion. This offer is limited to the duration and parameters of the manufacturer's warranty; and applies to the product only. MAILQUICK is not liable for any other expense - shipping or otherwise - incurred by the end user for exchanging a product. Ink jet cartridges and bulk ink require proper handling & storage, defective products are to be returned to the original manufacturer for exchange; contact MAILQUICK for the return address and R.A. number. All supply defect claims must be submitted within 30 days of receipt by customer and product must be 80 % full or more to be considered for a claim. MAILQUICK does not warrant that a product will meet all the specific needs of its end user; nor that a product will perform beyond or outside the intended use of its design. MAILQUICK is not responsible for occasional typographical errors on the website. Manufacturers' order processing time and product availability are beyond the control of MAILQUICK. Any projected shipment dates provided by MAILQUICK are estimates only. MAILQUICK cannot be responsible for the date a product actually ships out of the manufacturer's door. MAILQUICK also cannot be responsible for damage a product incurs while being shipped to the end user. In keeping with good customer service, MAILQUICK will assist its customer in pursuing a remedy with the carrier in whose custody a product was damaged or with the manufacturer who shipped the product. However, such remedy is solely at the discretion of the carrier or manufacturer. RETURN POLICY Due to the nature of our business, MAILQUICK maintains an "all sales are final" policy. A return will only be accepted up to the duration and parameters of the manufacturer's warranty for exchange or repair if a product is found to have a manufacturing defect. The end user needs to acquire a Return Authorization from the customer service department at MAILQUICK. The defective product then needs to be shipped in its original packaging to the location provided by the customer service department at MAILQUICK. No return shipments will be accepted by MAILQUICK, or by the manufacturer of the defective product, without the original packaging and Return Authorization. Orders cannot be returned or refused once they have shipped, except when received damaged and claim has been recorded and signed by the freight company's driver. In some cases the sales department at MAILQUICK may arrange an exchange with the manufacturer for an alternative product. Once it is received in satisfactory condition by the manufacturer, the original product will be refunded, minus a restocking fee up to 35%, and the end user will be billed for the replacement product. The original product must be returned in "As New" condition, in the original packaging and with a Return Authorization provided by the customer service department at MAILQUICK. Any returned item that does not meet all three conditions will be considered the property of the end user; and will be shipped back to the end user at the end user's expense. No credit will be provided for any product returned that does not meet all three conditions. Additionally, MAILQUICK reserves the right to charge an additional 5% fee on all cancelled orders, if the order has already been processed. Credits are issued in the form of MAILQUICK store credit and must be used within 12 months from the date of the credit. This credit can be used towards future purchases with MAILQUICK within the time frame specified above. All software, support contracts, and extended warranties is non-returnable; no exceptions. No returns of products past 30 days are allowed. Absolutely no returns on parts and/or supplies are allowed. |
